4000 390 358
Founded in 1992, dedicated in European after-sales services for 30 years
Top 1 after-sales service providers in Germany, and among the top 3 in Europe
Designated after-sales service partner of ALDI, LIDL, Mediamarkt, and other large supermarkets
ADVANTAGE
Advantages
MAJOR SERVICES
Major Services
Scenario: For customer returns and Amazon products removal
Coverage: Applicable for single and bulk parcels. Discounts available for large quantities
Efficiency: Depends on the arrival time of the returns
Scenario: Products with defects or missing parts and damaged products
Requirements: Accessories, manuals, SOP, BOOM and other necessary information
Efficiency: Depends on the arrival time of the product and spare parts
Sorting and Labeling
Renovation and Repair
服务流程
SERVICE PROCESS/ PROCEDURE
SERVICE PROCEDURE
Service Procedure
Provide sample and product information
Sign agreement
Send products and spare parts
Test and define the problem
Repair and refurbish
Delivery refurbished product
Note: Product information includes specifications, user manuals, test procedures and requirements, videos of unpacking, testing, refurbishment, repair, packaging, etc.
合作品牌
COOPERATION BRAND
COOPERATION BRANDS
Cooperation Brands
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常见问题FQA
FREQUENTLY ASKED QUESTIONS FQA
更多咨询
Q：产品进入欧洲都需要提供售后吗？
Q：可以接受亚马逊批量移除的产品维修吗？
Q：可以接受卖家退货的产品维修后再发给卖家吗？
A：据报道，欧盟委员会将督促各成员国立法，为未来的消费电子产品引入“可维修性”评级机制，并强制要求厂商向消费者开放“维修权”，允许且帮助用户自行维修或通过第三方机构对产品进行维修。也就是说，产品“维修权”将成为欧盟继包装法、欧代之后，另一个强制性法规要求。
A：可以的。
A：可以的。
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Office Address
About Us
Hotline
4000-390-358
About Pangoo teknihall
About Pangoo teknihall Group
German Subsidiary
Belgian Subsidiary
Poland Subsidiary
News&Media
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China HQ：228, Bld 9, Pangoo cross-border e-commerce cluster, Baoan, Shenzhen
German Subsidiary：Levi-Strauss-Allee , 63150, Heusenstamm, Germany
Belgium Sudsidiary：Brusselstraat 2321, Meer, Belgium
Poland Subsidiary：Gate 62/63, Graniczna 8C, 54-610, Wrocław, Poland
Links: Pangoo Group、Window of China、Shenzhen Cross-border E-commerce Association、Shenzhen E-commerce Association
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